How do I report my card lost/stolen?

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How do I report my Walmart MoneyCard debit card lost or stolen?

You can report your Walmart MoneyCard debit card lost or stolen by taping "Manage cards" under "Settings" in the Walmart MoneyCard app or Walmart MoneyCard.com. For your account's protection, reporting your card lost or stolen will immediately deactivate your card. A new card will be automatically sent to the mailing address we have on file for your account & should arrive within 7-10 days.

You can also report your card lost or stolen by calling Customer Support at (877) 937-4098.

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Must be 18 or older to purchase a Walmart MoneyCard. Activation requires online access and identity verification (including SSN) to open an account. Mobile or email verification and mobile app are required to access all features

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Green Dot Bank also operates under the following registered trade names: GO2bank, GoBank and Bonneville Bank. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage. Green Dot is a registered trademark of Green Dot Corporation.

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