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Welcome to the
Walmart MoneyCard Help Center
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My bank transfer was rejected. Why?

There are a few reasons why your bank transfer can be rejected:

  • The bank account you’re transferring from may not have enough funds in it to make the transfer.
  • The bank account you’re transferring from may be closed.
  • The login credentials for the bank account you’re transferring from have been updated. In the event this happens, you will be asked to re-link your bank account with the updated login credentials.
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Must be 18 or older to purchase a Walmart MoneyCard. Activation requires online access and identity verification (including SSN) to open an account. Mobile or email verification and mobile app are required to access all features.

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Green Dot Bank also operates under the following registered trade names: GO2bank, GoBank and Bonneville Bank. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage. Green Dot is a registered trademark of Green Dot Corporation.

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