How do I unblock my account?

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How do I unblock my Walmart MoneyCard account?

For your protection, Walmart MoneyCard regularly monitors accounts to identify high risk activity in order to help prevent fraud &/or the violation of the card terms & conditions.

Here are a few things you should know:

For internal security reasons, we are unable to disclose the factors used to identify high risk activity.

Monitoring may result in the closure of the account or temporary restriction/block of card functionality, until we complete the necessary steps to verify the activity or your identity.

Log in to your account or contact Customer Support for the steps to remove a restriction, unblock an account or request a refund check on a closed account.

Related questions

Must be 18 or older to purchase a Walmart MoneyCard. Activation requires online access and identity verification (including SSN) to open an account. Mobile or email verification and mobile app are required to access all features

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Green Dot Bank also operates under the following registered trade names: GO2bank, GoBank and Bonneville Bank. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage. Green Dot is a registered trademark of Green Dot Corporation.

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